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Proven Benefits » Retailers » E-Tailers/Catalogers

Distant customer loyalty can, at best, be termed fragile. Yet in the competitive marketplace building on repeat sales to your customer base is essential to your growth.

Returning merchandise causes problems on both sides of the retailer / customer equation. On the one hand the cost of returns affects bottom line retail profits and on the other non-timely customer credits or cost of returning merchandise affects customer loyalty.

SkuTouch address the above issues through its Click Parcel Returns™ (CPR) program. Depending on what works best for the retailer, return merchandise may be processed at the retailer's designate site or processing can be delegated to SkuTouch for regional processing at one or more of SkuTouch's North American processing centers. Through the different offerings, value and loyalty are created on both sides of the retailer / customer equation.

Learn more about the program here.
SkuTouch Reverse Logistics Specialists
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